Classic Necklace gilded in 18-Carat Gold

We ship via FedEx the following day for home deliveries.

For the delivery of the orders placed, it is necessary to specify your name and the shipping addresses. First name, Surname, Telephone number, State/Region, City, Shipping address, Postal code.

We ship globally with exceptions. UAE, USA, EU and Cyprus orders arrive within 2-3 working days. In case of orders for products that are not immediately available (and which therefore we have to order from the supplier) the delivery times will be longer and vary according to the supplier. We will always show the expected date in the product sheet and in the order summary.

If the courier cannot find anyone at the address indicated or fails to deliver, he will make a second attempt in the following days. If the delivery is not successful in this case too, the courier will keep the package in storage at its local warehouse for 10 days, waiting for you to pick it up. In case of non-collection, the product will be sent back to our warehouse. But don't worry, we will always notify you in advance of any delivery attempt via email or SMS, so that you can organize yourself in time!

Unfortunately not, but if you have problems picking up the package at home, you can choose delivery to the store or to a collection point.

If the products haven't been shipped yet, you can contact us at info@poisonjewellery.com to change the shipping address. We ship the next following day.

We accept returns for a full refund within 14 days of the purchase date.
2. Items must be in their original condition, unworn, and accompanied by the original packaging.
3. To initiate a return, please contact our customer service team to obtain a return authorization.
4. Customers are responsible for return shipping costs, except in cases of defective or damaged items.
5. Refunds will be processed to the original payment method once the returned item is received and inspected.